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Sydney Water Loses ‘Feel Great – Lubricate!’ Discrimination Case

Sydney Water loses ‘Feel Great – Lubricate!’ discrimination case

A Sydney Water customer liaison officer has won her discrimination case against the utility company.

The worker took action as a result of a controversial workplace safety poster she posed for.

The New South Wales Anti-Discrimination Tribunal ruling the worker

  • experienced unlawful discrimination on the basis of sex,
  • and experienced sexual harassment.

Sydney Water produced the safety poster

Rema Yelda willingly posed for the spine safety poster in 2015.

However, the slogan the marketing team used with her image said: “Feel great – lubricate!”.

She told the tribunal when she first saw the poster six months later outside the men’s toilets, she nearly collapsed.

“The poster humiliated and offended me,” she said.

Consequently, Yelda did not return to work and commenced legal action against her former employer.

The poster that was the subject of the complaint.

Posters featuring men not printed

Employees for Vitality Works, who designed the poster, described the ‘lubricating the joints’ message as a key component of the training since 2010.

Furthermore, it claimed the subject had never been the subject of mirth.

Posters used in previous campaigns depict male workers doing stretches beneath the same slogan.

Two other templates featuring photographs of male employees had been drawn up, however, neither had been printed.

Additionally, the tribunal found less suggestion of intimate sexual activity on the the posters featuring men.

Furthermore, they featured the words “Keep your joints lubricated to avoid wear and tear” in large type and pictures of men performing mobility exercises.

Yelda was standing alone against a red background, with one hand raised towards the word “lubricate”.

“In our view, the display of a poster in the workplace of an employee, if it makes sexually suggestive remarks about an employee, or holds up such employee to possible embarrassment or humiliation of a sexual nature, can amount to sexual harassment of the employee.

“We come to the conclusion that a reasonable person would have anticipated that Ms Yelda would be, at least, offended or humiliated by the poster.”

Discrimination and sexual harassment costly for employers

Industrial advocate Miles Heffernan said sex discrimination and sexual harassment can cost employers hundreds of thousands of dollars.

“An employer cannot treat a woman less favourably than a man in the workplace, which is clearly what the tribunal found in this case, not to mention the sexual harassment that followed,” he said.

“Claims of discrimination and sexual harassment can result in payouts in the hundreds of thousands of dollars – that’s why it is important for all companies to have stringent policies and regular training in place to hopefully prevent this sort of thing happening in the first place.” 

The amount of compensation Ms Yelda will receive will be determined at a future hearing.


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Fair Work Claims is a private consultancy and advocacy firm with no affiliation to any government agency, commission or tribunal.

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