Recently, I had the need to engage the services of Miles Heffernan, Director of
Employee Litigation at Fair Work Claims to provide advice and represent me in an
Unfair Dismissal Claim.
Having had no prior dealings with legal matters or court proceedings, my partner and
I were extremely stressed, lacked confidence and were quite intimidated at the
thought of fighting for my rights against my employer, a large National Security
Company. From our first meeting with Miles, where he listened to us and gathered the
basics of my situation/ordeal, he instilled in me/us a belief that I was important, my
case was important and my professional future was something worth safeguarding.
Miles was a pleasure to work with as he pursued my case, from the initial
proceedings, to mediation and through to the Fair Work Commission for arbitration
and a favourable outcome. His ability, skill and knowledge of Fair Work Legislation
& Regulations and the application of them, allowed him to argue my case whilst
remaining calm when pressured by our opposition, but we’d grown to expect that
level of expertise and professionalism from him. It was however, on a personal level
that we were extremely grateful to Miles. He always explained each issue and/or
process in simple terms and always respected, included & considered not only my
opinion/input but that of my partner as well, who he openly treated equally. We were
always kept up to date with the case, as it progressed over some considerable time. He
was always open & honest with us regarding issues & potential outcomes and if he
was busy with other cases, he always got his assistant to call us if he couldn’t. Despite
knowing that a win would be professionally satisfying for Miles and his Company,
Miles always ensured that the priority was that my principles were what we were
arguing for, not compensation and not vengeance.
I most pleasing aspect of working with Miles was his genuine love of the work he
does, the people he does it for and the pride he takes in fighting for ”the little guy”.
It is based on the above that we take pleasure in strongly recommending Miles
Heffernan & Fair Work Claims to anyone needing advice &/or representation in
relation to Workplace Issues.